• Location of your service will be sent in your conformation email after deposit is sent. IF YOU ARE FEELING SICK PLEASE CALL AT LEAST 24 HOURS IN ADVANCE TO CANCEL. YOU WILL BE ALLOWED ONE RESCHEDULE WITHIN A WEEKS TIME. (YOU WILL BE REQUIRED TO SEND AN ADDITONAL DEPOSIT THAT WILL NOT BE DEDUCTED FROM YOUR TOTAL)

• There is a 30$ NON REFUNDABLE deposit for hair appointments, and 10$ NON REFUNDABLE Deposit for nail appointments, DUE AT THE TIME OF BOOKING!!! (If you're booking both services you must send both deposits totaling $40.00) Any appointment booked will have to be secured with a deposit within 24 hours of booking or the appointment will be canceled. Deposits can be paid via Zelle ONLY sent to 773-410-8156. The deposit will be deducted from the total of your service. If you need to reschedule the balance will be the full total of your service. NO CALL NO SHOWS WILL BE BANNED AND NOT ALLOWED TO BOOK AGAIN! THE REMAINING BALANCE CAN ONLY BE PAID IN CASH.

• If you are late for your appointment you will have a 15 min grace period to arrive. After 15min there will be a 20$ late fee added to your total. After 30min your appointment will be canceled, and your deposit will be void! If I am late or running behind you will have the option of rescheduling your appointment, or client will be accommodated accordingly. I will uphold my accountability for every appointment! Only time deposit will be refunded is if I'm late, running behind and you choose not to be serviced or I cancel the appointment and you cant reschedule.
  
  
• All installs come with a wash & dry, oiled scalp & scalp massage, and ends trimmed. (STARTING MID-END OF AUG, 2023. PLEASE COME WASHED AND DRYED IN THE MEANTIME) Install removal is available for an additional 50$

• All customers must come alone! NO EXTRA PEOPLE ALLOWED AT THE APPOINTMENT!!! ONLY EXCEPTION would be if you are under 18 years old, you will have to come with or be dropped off by a parent or guardian. NO KIDS ALLOWED AT THE APPOINTMENT! ( If you need to bring your child with you please inform me the day before the appointment if possible)!

• Hair is available for all installs; Lengths 12"-50"; Closures and Frontals lengths 14"-24". Textures carried are; Body Wave, Deep Wave, Loose Wave, and Straight. Lengths over 30" are preorder only! Hair from other collections are fine, HD AND TRANSPARENT LACE PRODUCTS ONLY MUST BE UN-USED!! Will not work with pre-installed/pre-bleached lace products. Bundles will have to be in good quality to insure quality install, and cant be cut into pieces!

• If you're bringing your own hair for color or lace services; you will have to bring your hair or lace product for service 2-3 days before the appointment. I am not responsible for hair quality after coloring services if hair is not purchased from My Collection!! TO INSURE THE BEST INSTALL ITS RECOMMENDED TO GET HAIR INCLUDED or use a product you’ve colored in the past!!

• NO REFUNDS ON ANY SERVICES PROVIDED!!! PLEASE BE OK WITH THIS PORTION OF THE POLICY BEFORE BOOKING. (Concerns must be addressed before customer leaves appointment) AS YOUR SERVICE PROVIDER I WILL DO EVERYTHING TO ME SURE YOU ARE SATISFIED

I RESERVE THE RIGHT TO CANCEL APPOINTMENTS AT ANYTIME FOR ANY REASON WITHOUT THE REIMBURSEMENT OF DEPOSIT! BOOKING WILL BE CONSIDERED AN ACCEPTANCE OF THIS POLICY!